Business Service Consultant providing high-quality support and service over the phone

Support

Your guarantee of high uptime, safe operations and fast response

We’re really happy with the support function. We only ever meet competent and service-minded employees
Sophie Hansen, First Vice President of Tax Services and Customer Reporting, Private Banking Elite clients at Danske Bank

Support and service in a class of its own

Our team of business service consultants takes pride in providing high-quality support and service, and is always ready to provide assistance if you need it. They are very familiar with the individual business areas and, in light of their extensive experience and knowledge, understand your processes and solutions, ask the right questions and can thus help you with every aspect of the solution. Your designated business service consultant will, together with your dedicated service delivery manager, always keep an eye on your wishes and plans in relation to the solution.

We know that speed is crucial, which is why we always respond quickly with qualified advice so that you can get on with your work. For us, the right support and service is the foundation for a strong partnership with our clients – a partnership that we value highly and that we know is based on good communication and mutual trust. 

The secure solution for uncompromising clients

Our client service centre is open on all stock exchange trading days during normal business hours, but we also offer tailor-made support agreements based on individual and very specific client needs. The secure solution for uncompromising clients.

If you are curious to hear from our clients themselves, we’re happy to arrange an informal meeting about our support.

We have chosen PORTMAN from Vitec Aloc because it gives us a cost-efficient, simple and modern solution from a strong Nordic player
Mikkel Kallerup Olsen, Development Director at SDC

Client service centre

If you have any questions or need support, please write to us or give us a call

PORTMAN

+45 6313 6500
portman.support@vitecsoftware.com
Trading days 8.00-17.00

IDEAS

+45 6313 6500
ideas.support@vitecsoftware.com
Trading days 8.00-17.30

SUPERPORT

+45 6313 6500
superport.support@vitecsoftware.com
Trading days 8.30-16.00